Yourtrader Privacy Notice

At Yourtrader, we know how important it is to keep your personal data safe. That is why we are committed to providing you with the service you expect while ensuring your privacy is protected every step of the way.

Yourtrader is a trading name of Vetted Limited, which acts as the Data Controller. Our registration number with the Information Commissioner’s Office (ICO) is [INSERT ICO NUMBER]. For more information, please visit www.yourtrader.com.

In this notice, we explain what personal information we collect, how we use it, how long we keep it, and how you can exercise your data protection rights.

When you visit our platform, we collect information including your IP (Internet Protocol) address and details of the pages you visited. This information helps us understand how people use our platform and how easy it is to find the information you need. We use this data to improve our platform and enhance your overall experience.

We may share personal data with carefully selected third parties where necessary to provide our services or to fulfill our legal obligations. If you would like more information about how and why we share personal data, please read on.

If you provide feedback and reviews

We may collect and publish your feedback or reviews about our traders or services. This information helps other users make informed decisions. We will only publish your first name (or an alias) alongside your feedback unless you give us explicit permission to do otherwise.

If you make a claim under our Guarantee Scheme

If you choose to make a claim under our Guarantee Scheme, we will collect information such as your name, contact details, and the nature of your claim. This information is used to process and verify your claim, and to comply with our legal and contractual obligations.

If you use our platform to view information on one of our members

When you browse our platform to find traders or services, we may collect non-identifying information about your activity (e.g., pages visited, time spent). This data is used to improve site navigation and user experience. We do not collect personal information unless you choose to provide it (for instance, if you register or send an inquiry).

If you are a trader

If you register as a trader on our platform, we will collect details such as your business name, address, contact details, qualifications, insurance information, and references. This data is used to create and maintain your listing, verify your credentials, and connect you with potential customers.

If you are a prospective location partner

In some cases, we partner with venues or other locations that feature our traders or services. If you inquire about such a partnership, we collect your name, business details, and relevant location information to determine eligibility and discuss potential collaboration.

If you are an advertiser

Advertisers may provide us with their contact details, advertising preferences, and payment information. We use this data to manage advertising placements, billing, and performance reporting.

Competitions, prize draws and similar promotions

From time to time, we may run competitions or prize draws. If you choose to participate, we will collect your name and contact details to administer the promotion, notify winners, and deliver prizes.

Your Privacy Rights

You have certain rights under data protection laws, including the right to request access to the personal data we hold about you, the right to correct or erase your data, and the right to object to or restrict our processing of your data. If you wish to exercise any of these rights, please contact us at [INSERT CONTACT EMAIL].

If you have any questions or concerns about how we handle your personal data, or if you wish to make a complaint, please contact us:

Email: [email protected]
Post: Yourtrader, [INSERT ADDRESS HERE]

If you are not satisfied with our response, you can contact the ICO or your local data protection authority.

Updates

We may update this Privacy Notice from time to time to reflect changes in our business practices or legal requirements. The most current version of this notice will always be available on our website, and we will highlight any significant changes for your review.

Cookie Settings

We use cookies and similar technologies to improve your experience on our platform. For more details on the cookies we use and how to manage your preferences, please visit our Cookie Policy page.